Frequently asked questions
What would an engagement structure look like?
Typically, I engage with my clients fox six to eight months (we shoot for six, but often end up taking a little longer). We start by generating a goals document - this can take anywhere from two to four sessions. In parallel, I do a 360, talking to roughly ten people who the client recommends.
Do you extend engagements?
I do find, particularly in organizations that are growing very quickly, that it’s often helpful to extend the engagement for an additional six months or longer: by the time we've finished the initial engagement, the organization has grown to a new state, and my client has new challenges to deal with.
What is the cadence for sessions?
I find the right balance to be every two weeks. This gives you, the client, enough time to absorb the previous session and practice (important!) the tools we introduced before coming back for more.
How long is a session and is it in person or remote?
I work in person, at your office, in San Francisco, and occasionally Silicon Valley. About twenty percent of my clients at any given time are remote or partially remote (Seattle, India) - video works well.
Do I have to do the homework?
Well, yes, practice is fundamental. If you do it, there’s a strong likelihood you’ll make some fundamental changes pretty quickly. If you don’t, well, less so.